Towards a smarter campus

NUST had launched a new Mobile Application known as a ChatBot, which is set to revolutionise the way the Institution attends to queries. This App is an automated platform which users can converse with via audio or text. The idea was born out of a longstanding partnership between NUST and AdaptIT, a South African IT solutions company.

During the launch, one of the concerns raised were that jobs done by human beings are now under threat given the advances in technology. The Managing Director of AdaptIT, Luxolo Rubushe, responded by emphasising that as we enter the Fourth Industrial Revolution, it is important for employees and companies at large, to reinvent themselves. “This is the chance for people to acquire different skills and perform at a different level. Certainly, some jobs will be replaced, but there are equally new opportunities in the market for people to do different things that are more fulfilling,” he said.

The ChatBot allows NUST students to access fee balances, class timetables, exam results and enrolment details, amongst others. All that is required from a student, is a smart phone with internet access. Juno Angula, the SRC President put the ChatBot to test ahead of the launch. “I was very impressed with this App. I asked the ChatBot a number of questions and I immediately received responses,” he said.

AdaptIT’s flagship product is the integrated campus suite, called the ITS system, which is used at NUST and other leading higher education institutions throughout Africa, Ireland and New Zealand.

AdaptIT serves customers across 42 countries and chose NUST to pilot this project. “We are very excited about this new endeavour and this serves as proof once again that NUST strives to maintain its leading role on the ICT front, ” said Juanita Frans, Manager, Business Systems and Processes, Department of ICT.

The App can be downloaded from the Google Playstore and the iStore. Moreover, this year, NUST introduced an improved IT platform for the University community, which promises noteworthy improvements in service delivery and operational processes.

Thursday, April 18, 2019
for Month: 
April, 2019

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