Department of Corporate Strategy and Quality Assurance
The department facilitates the development, implentation and review of the institution’s strategic and operational plans. Staff work closely with all internal stakeholders providing support and expertise to ensure alignment of planning and decision making to the vision, mission and goals of the institution.
WHAT WE DO
The department supports the NUST community with development, implementation and review of the NUST strategic and operational plan by providing planning support, data, institutional information and business intelligence.
About Corporate Strategy
OUR WORK ENCOMPASSES THE FOLLOWING MAIN AREAS:
I. Long-Term Strategic Planning
- Coordinating the overall planning processes to create the NUST Strategic Plan.
- Aligning the internal planning processes to provide effective and well coordinated plans.
- Compiling the institutional five-year strategic plan in consultation with the NUST Community.
- Maintaining the University’s overall organisational structure.
II. Annual Planning
- Developing and communicating operational plans.
- Monitoring and evaluating the implementation of the plans.
- Communicating targets and progress.
- Conducting quarterly fora to discuss trends within the institution and in higher education.
III. Data and Analysis
- Promoting standards of data quality (Collecting and validating data).
- Collecting, processing, retrieving and analysing data to produce and disseminate quality information products which are appropriate and useful during planning and decision-making processes.
- Providing technical advice and all other statistical services.
IV. Institutional Research
- Conducting institutional research to support planning, governance, management and performance within the University.
- Analysing trends in higher education.
- Benchmarking internationally
| NAME | POSITION | TELEPHONE NUMBER |
|---|---|---|
| Mrs Sylvia Schubert | Manager Corporate Strategy | +264 61 207 2948 |
| Mr Efraim Dumeni | Manager - MIIR/Statistics | +264 61 207 2303 |
| Dr Booysen Tubulingane | Statistician: Management Information | +264 61 207 2749 |
| Ms Vivette Rittmann | Culture and Communications Analysts | +264 61 207 2295 |
| Ms Anna Sheehama | Assistant Statistician | +264 61 207 2674 |
| Ms Albertina Amadhila | Assistant Statistician | +264 61 207 1154 |
| Mr Matchwell Lizazi | Corporate Strategy Officers | +264 61 207 2353 |
| Mr Paulus Filippus | Assistant Administrator | +264 61 207 2295 |
Strategic Planning
WHAT DO WE DO:
- Prepare the University’s self-study
- Facilitate long-term and annual strategic planning in consultation with the NUST community
- Monitor and evaluate the implementation of plans
- Communicate targets and progress
- Coordinate the National Council for Higher Education (NCHE) reporting
THE NUST STRATEGIC PLANNING PROCESS IS GUIDED BY THE FOLLOWING PRINCIPLES:
- Openness and honesty - information relevant to the process is shared freely in an environment that is open to all ideas.
- Transparency – the strategic planning process is followed as it is described in the Strategic Planning Guidelines.
- Inclusivity – the campus community participate through membership of the workgroups and involvement within respective departments, units and centres.
- Institutionally centered – personal and/or group interests are placed second to that of the institution.
STRATEGIC PLANNING FRAMEWORK
STRATEGIC PLANNING PROCESS
INSTITUTIONAL REVIEWS
- PSP-4 Review
- SATN Rankings
- U-Multirank
ADDITIONAL RESOURCES
- NDP-5
- Harambee Prosperity Plan
- Vision 2030
- Growth at Home: Namibia‘s Execution Strategy for Industrialisation
- National Human Resources Plan
Management Information and Institutional Research (MIIR)
WHAT WE DO
- Collaborate with our stakeholders to understand their research and statistical needs to improve their business operations
- Collect, process, retrieve and analyze data to produce and disseminate quality information products which are appropriate and useful during planning and decision-making processes
- Provide technical advice and all other statistical services.
Our operations are guided by the following data quality dimensions
- Accuracy - Our indicators measures what is intended (validity and relevance)
- Reliability - Our tools and indicators are consistent and comparable
- Completeness - All counts are included
- Timeliness - Our data/indicators are up to date and on time
- Integrity - Our data is protected from deliberate manipulation or bias (honesty)
- Confidentiality - Our clients raw data is strictly protected and/or anonymised
Administrative Statistics
Key Indicators – Fact Files
Statistical Requests
Surveys
Additional Resources
Quality Assurance
VISION
A world-class hub in the promotion of quality assured academic programmes and services
MISSION
To ensure the enhancement of student learning through quality assured academic programmes and services.
VALUES
- Improvement-oriented
- Collaboration
- Transparency
- Integrity
- Honesty
- Accountability
WORD OF WELCOME FROM THE DIRECTOR
Welcome to the webpage of the Quality Assurance Unit (QAU)! Through this page, we wish to take you on a quality assurance (QA) journey, which we hope will enlighten you with regards to our vision and mission, values, background, functions and key performance areas.
We also wish to keep you abreast about important projects of the QAU and share the latest news on the QA front concerning departmental reviews, programme accreditation and institutional audits as well as the importance of student evaluations and the peer review system.
| NAME | POSITION |
|---|---|
| Ms Mimeesora Kaimu | Director |
| Ms Annely Willemse | Senior QA Coordinator |
| Mr Lennord Eiseb | QA Coordinator |
| Ms Evelina Josef | QA Coordinator |
| Ms Reginald Ipinge | QA Coordinator |
| Mr Paul R. Kisting | QA Coordinator |
| Ms Mbeumuna Mootu | Office Administrator |
Background of Quality Assurance at NUST
Managing the quality of universities’ academic programmes and non-academic services is a practice adopted world-wide and is considered a vital tool for ensuring that universities and their offerings are effective, transparent, internationally comparable and publicly accountable.
Namibia University of Science and Technology (NUST) has a distinguished history of providing career-oriented qualifications that are challenging and at the same time rewarding to the student and to the Namibian employment sector.
The institution is strongly committed to maintaining high academic standards by enhancing the quality of its activities including teaching and learning, research, community engagement and support services. This is achieved through the refinement of its quality assurance processes which enable the institution to continuously improve, control, review and redefine its actions so as to attain its goals.
The institution has an internal reputation for the quality of its teaching, often provided by leading researchers in their disciplines and supported by state-of-the-art learning facilities.
NUST’s approach to quality is premised on the belief that it is the professionalism and creativity of all staff (academic, non-academic and administrative), individually and collectively, that makes a vital contribution to the enhancement of the quality of all its services.
Before its transformation to NUST in 2015, the institution was affiliated to the Certification Council for Technikon Education (SERTEC) in South Africa and always participated in the audits during the mid-nineties. In March 2007, NUST become the only institution outside South Africa to be audited by the HEQC.
NUST has a number of programmes accredited by the National Council for Higher Education (NCHE) in Namibia, and it continues to submit programmes on an annual basis for the purpose of accreditation. Some programmes also received accreditation from some professional bodies.
Functions of the Quality Assurance
The main functions of the Unit are to:
- Establish and monitor quality standards and practices;
- Promote a quality culture and quality assurance systems;
- Review and evaluate QA systems and procedures;
- Attend to specific recommendations from faculties;
- Ensure that the various structures of NUST become the drivers of their own quality; and
- Conduct QA related research.
OUR KEY PERFORMANCE AREAS
- Coordination and management of programme accreditation
- Coordination and management of institutional audits
- Conduct quality reviews (departmental and programmes)
- Management of student evaluations and peer reviews
- Management of QA Reports
