Department of Facilities
The Facilities Department is responsible for creating, managing and maintaining the physical environment that enables NUST to deliver its core mandate of teaching, learning, research, innovation and community engagement. Through the effective management of the University's buildings, infrastructure, grounds and essential support services, the Department works to ensure that NUST campuses are safe, secure, functional, accessible and fit for purpose for students, staff and visitors.
The Department brings together Safety, Health & Environmental; Control Room & Electronic Systems; and Maintenance & Infrastructure Planning. Through these functions, Facilities oversees areas including occupational health and safety, campus security, access control and CCTV, building and infrastructure maintenance, electrical and plumbing services, HVAC, cleaning and grounds management, fleet and transport services, space and building management, parking, infrastructure planning, refurbishments and capital improvement initiatives.
Beyond the day-to-day operation of the University, Facilities has an important role in planning for the future of NUST's physical environment. This includes protecting and extending the useful life of University assets, improving the reliability and resilience of critical infrastructure, responding to changing space and operational requirements, and ensuring that infrastructure investment supports the University's long-term strategic priorities.
Ultimately, the work of Facilities is about creating an environment in which the NUST community can perform at its best. By providing safe, reliable and well-managed facilities and continuously improving the University's physical environment, the Department helps minimise operational disruptions, safeguard people and assets, and provide a campus experience that supports the University's ambition and continued growth.
MAINTENANCE & INFRASTRUCTURE PLANNING
To plan, coordinate, manage and monitor the maintenance, infrastructure and facility support requirements of NUST to ensure that buildings, facilities, essential services and infrastructure remain safe, reliable, functional and fit for purpose. The function is responsible for planned, preventive and reactive maintenance; infrastructure planning, repairs, refurbishment and upgrades; and the coordination and monitoring of maintenance contractors and service providers. It oversees technical maintenance services, including electrical, plumbing, HVAC, carpentry and general building maintenance, while also coordinating cleaning contractors, facility support services, terrain and grounds maintenance, and lease and parking management.
Effective maintenance helps to prevent minor defects from developing into costly failures, extends the lifespan of University assets, reduces disruptions to teaching, learning, research and administrative activities, and ensures that critical building systems and services operate efficiently. Through proper planning and prioritisation, the function anticipates future infrastructure needs, manages resources responsibly, supports maintenance and capital investment decisions, and promotes the long-term sustainability and preservation of NUST's infrastructure.
SERVICES
- Building Maintenance & Repairs – General repairs and maintenance to walls, floors, ceilings, doors, windows, roofs and other building elements to ensure that University facilities remain safe, functional and fit for purpose.
- Electrical Services – Electrical repairs, lighting maintenance, power outlet repairs, distribution board maintenance, fault finding and general maintenance of electrical infrastructure and systems.
- Plumbing & Drainage – Maintenance and repairs relating to water leaks, burst pipes, blocked drains, sewer systems, toilets, taps and water supply infrastructure.
- Air-Conditioning & HVAC – Installation, maintenance, servicing, repairs and monitoring of air-conditioning and ventilation systems.
- Carpentry & Joinery – Repairs, maintenance and related works for doors, cupboards, furniture, fittings and other timber and joinery works.
- General Construction & Minor Works – Support for renovations, alterations, partitioning, remedial works and minor construction projects.
- Preventative Maintenance – Planned inspections and scheduled maintenance to address potential failures before they develop into major defects, costly repairs or disruptions.
- Infrastructure Planning – Long-term planning, assessment, prioritisation and coordination of infrastructure maintenance, improvements, refurbishment and upgrading requirements.
- Facilities Condition Assessments – Inspection and assessment of buildings, systems and infrastructure to identify maintenance, refurbishment, replacement or upgrading requirements.
- Emergency & Reactive Maintenance – Rapid response to urgent faults, breakdowns and facility-related incidents that may affect safety, essential services or University operations.
- Project & Refurbishment Support – Technical input for maintenance, refurbishment and infrastructure projects, including scope development, Bills of Quantities (BOQs), site inspections, technical assessments, coordination and monitoring of works.
- Energy & Infrastructure Efficiency – Initiatives aimed at improving the efficiency, reliability, sustainability and cost-effectiveness of NUST's buildings, infrastructure and essential services.
- Cleaning Services – Coordination and monitoring of contracted cleaning services across buildings, classrooms, offices, laboratories, ablution facilities and common areas.
- Facility Support Services – General facility support and coordination of day-to-day facility-related requirements.
- Lease & Parking Management – Administration of University lease arrangements, parking facilities, parking allocations and related occupancy and space management.
- Terrain Services – Maintenance and management of University grounds and outdoor areas, including landscaping, lawns, gardens, trees and walkways.
SECTION CONTACT
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Maintenance & Infrastructure Planning: |
SECURITY & BUILDING MANAGEMENT
Oversees the campus' day-to-day security operations, building management systems, and related facility services. The section assists in implementing and coordinating operational security and building management system operations and leads the Emergency Response Team regarding emergencies. It ensures that the security infrastructure, access control systems, intrusion detection systems, alarm systems, visitor management and CCTV, and monitoring systems are functioning optimally and that the building management systems support efficient and safe facility operations. The section leads a team of security personnel and third-party contractors and ensures compliance with safety and security policies.
Security & Building Management Services provides an integrated security and building-management service that safeguards NUST's people, buildings, infrastructure and assets, while ensuring that University facilities remain secure, functional, accessible, well maintained and fit for purpose.
SERVICE AREAS
- Campus Security Management
- Contracted Security Services Management
- Access Control & Visitor Management
- CCTV & Electronic Security Systems
- Security Control Room & Emergency Response
- Building Maintenance Management
- Building Renovation & Refurbishment
- Building Management Systems
- Fire & Life-Safety Systems
- Building Asset & Condition Management
- Contractor & Service Provider Management
- Security and Building Performance Reporting
SECTION CONTACT
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Security & Building Management: |
CONTROL ROOM & ELECTRONIC SYSTEMS
The Control Room and Electronic Systems section is responsible for CCTV and access control equipment installation, management and maintenance. The section is also responsible for fixed audio-visual installations and maintenance in lecturing venues and meeting spaces, and assists the NUST community during events with a range of loan audio-visual and video conferencing equipment.
SERVICES
- CCTV installations and maintenance
- Access control requests, installation and maintenance
- Fixed audio-visual installations and maintenance in lecture venues and meeting spaces
- Fixed video conferencing installation and maintenance
- Mobile loan audio-visual equipment: public address systems, video conferencing systems, microphones and speakers
- Event setup and audio-visual support
SECTION CONTACT
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Control Room & Electronic Systems: |
SAFETY, HEALTH & ENVIRONMENTAL
To advise management and staff on all health and safety matters and ensure NUST complies with statutory requirements; develop and implement sound Safety Management Systems to maintain a safer working environment; investigate accidents to identify causes and future precautionary measures; evaluate hazardous conditions and practices and develop appropriate control programmes and procedures; coordinate training of personnel in key areas of safety such as First Aid, CPR and accident prevention; and ensure that fire extinguishers, smoke detectors, fire alarms and other equipment are in perfect working condition.
The Safety, Health and Environment (SHE) Office provides professional advisory, preventive, monitoring, compliance, training and assurance services to protect the health, safety and wellbeing of NUST employees, students, contractors, visitors and other persons affected by University activities, while promoting environmental responsibility and continual improvement in SHE performance.
MAIN SERVICE STREAMS
- Occupational Health & Safety
- Environmental Management
- Risk Management
- Incident & Accident Management
- Emergency Preparedness & Fire Safety
- Occupational Hygiene & Health
- SHE Training & Awareness
- SHE Compliance, Auditing & Inspections
- Contractor & Project SHE Management
- SHE Governance, Reporting & Management Systems
SECTION CONTACT
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Safety, Health & Environmental: |
FLEET SERVICES
To provide safe, reliable, efficient and cost-effective fleet and transport services that support NUST's teaching, learning, research, administration, regional campuses and institutional activities.
Fleet Services is responsible for the effective planning, management, operation, maintenance, control and administration of the University's fleet and transport assets. The function ensures that NUST vehicles are available, safe, roadworthy, properly maintained, efficiently utilised and operated in accordance with applicable legislation, University policies and approved procedures.
Fleet Services manages fuel utilisation, vehicle tracking, driver administration, fleet records, maintenance contracts, vehicle replacement and disposal, transport-related service providers, and fleet performance reporting to support the University's operational requirements.
OBJECTIVES
- Ensure fleet availability and reliability
- Improve fleet utilisation and operational efficiency
- Reduce unnecessary fuel and maintenance expenditure
- Strengthen vehicle and driver safety
- Ensure fleet regulatory and policy compliance
- Implement effective fleet lifecycle and asset management
SECTION CONTACT
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Fleet Services: |
QUICK CONTACTS
| Facilities Helpdesk Maintenance, repairs and facility requests facilitieshelpdesk@nust.na |
| Control Room CCTV, access control and audio-visual support controlroom@nust.na |
| Office of the Director Ms Olivia Gamchamus, Secretary Tel: +264 61 207 2098 ogamchamus@nust.na |
STAFF
| NAME | POSITION | TELEPHONE NUMBER | |
|---|---|---|---|
| OFFICE OF THE DIRECTOR | |||
| Andreas Iipumbu | Director | +264 61 207 2787 | aiipumbu@nust.na |
| Olivia Gamchamus | Secretary | +264 61 207 2098 | ogamchamus@nust.na |
| MAINTENANCE & INFRASTRUCTURE PLANNING | |||
| Frank Puriza | Head: Maintenance & Infrastructure | +264 61 207 2973 | fpuriza@nust.na |
| Nicotimas Gabriel | Supervisor: Maintenance Services | +264 61 207 2744 | ngabriel@nust.na |
| Benjamin Coetzee | Supervisor: Terrain Services | +264 61 207 2992 | bcoetzee@nust.na |
| CONTROL ROOM & ELECTRONIC SYSTEMS | |||
| Franco Bandlow | Head: Control Room & Electronic Systems | +264 61 207 2504 | ftbandlow@nust.na |
| Wayne Beukes | Technician | +264 61 207 2824 | wbeukes@nust.na |
| Ivan Isaacks | Technician | +264 61 207 2199 | iisaacks@nust.na |
| SAFETY, HEALTH & ENVIRONMENTAL | |||
| Jefta Ampueja | Head: Safety, Health & Environmental | +264 61 207 2764 | jampueja@nust.na |
| Luzahn Titus | Safety, Health & Environmental Officer | +264 61 207 2901 | ltitus@nust.na |
| Simon Thomas | Supervisor: Fleet Services | +264 61 207 2371 | sthomas@nust.na |
| Lahija Mwahangange | Transport Clerk | +264 61 207 2299 | lmwahangange@nust.na |
| Gothardt Gaseb | Supervisor: Security & Building Management | +264 61 207 2742 | ggaseb@nust.na |
| Michael Magwaza | Campus Control: Security & Building Management | +264 61 207 2112 | mmagwaza@nust.na |
